Transport NSW5 followers28 jobs

Shared Services Support Officer

JuniorMid levelFull-timeHybridGoulburn NSW 2580, AustraliaPosted 12 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is all about putting people at the heart of service delivery. By fostering satisfaction and transforming lives in the community, you will play a crucial role in enhancing customer experiences. The team thrives on collaboration and is dedicated to delivering exceptional service in a fast-paced environment.

You'll be responsible for

📞

Providing customer support

Delivering high-quality customer service across phone, live chat, and administrative channels.
🔍

Resolving enquiries

Addressing complex customer inquiries and processing transactions efficiently.
🚀

Enhancing service delivery

Contributing to continuous improvements that elevate customer experience.

Key criteria

📞

Customer service experience

Proven experience delivering high-quality customer service.

View

💬

Communication skills

Demonstrated ability to communicate effectively across channels.

View

🛠️

Problem-solving skills

Experience resolving complex enquiries and issues efficiently.

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Meet the team

About the company

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View your fit

3 criteria for this job
Customer service experience
Proven experience delivering high-quality customer service.

View

Communication skills
Demonstrated ability to communicate effectively across channels.

View

Problem-solving skills
Experience resolving complex enquiries and issues efficiently.

View

A meaningful career starts with a match

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