Shift - Payment Investigation Analyst
About the job
The Shift Payment Investigation Analyst plays a crucial role in ensuring the accuracy and efficiency of payment operations. By investigating payment traces and resolving discrepancies, this job significantly impacts the financial integrity of the organization. The team thrives in a collaborative environment that values individual growth and promotes flexibility.
You'll be responsible for
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Investigating payment operations
Investigating payment operations, particularly direct entry and NPP payment traces, to ensure accuracy and compliance.⚖️
Resolving discrepancies
Swiftly identifying and resolving payment discrepancies, collaborating effectively with internal teams and external partners.🛠️
Providing operational support
Providing effective operational, administrative, first and second level customer support for business systems.Key criteria
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Payment systems knowledge
Deep understanding of direct entry and NPP payment processes.View
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Data analysis proficiency
Experience with data analysis tools to identify transaction patterns.View
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Advanced Excel skills
Proficiency in Excel for data analysis, including pivot tables.View
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