About the job
This job is all about being part of a collaborative and high-performing team that prioritises customer satisfaction. By joining the Business Direct Small Business team, you will have the opportunity to grow alongside customers and contribute to a culture of innovation and lasting relationships. The team values diversity and inclusivity, ensuring everyone feels valued and empowered to bring their authentic selves to work.
You'll be responsible for
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Managing lending requests
Keep things simple while managing small business lending requests up to $2 million and home lending up to $3 million.🚀
Driving customer advocacy
Move with speed to grow revenue and drive customer advocacy, ensuring customers see NAB as their Bank of Choice.🌐
Building relationships
Engage and build relationships with the Retail Branch and Broker network to increase portfolio performance and customer outcomes.Key criteria
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Lending experience in banking
Proven experience in business or retail banking lending.View
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Understanding of SME market
Strong grasp of Small and Medium Enterprises' needs.View
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Customer relationship management skills
Demonstrated ability to build genuine connections with customers.View
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