About the job
As a Senior Order Management Lead on the eero Order Management team, you will play a crucial role in executing and maintaining customer and partner order management processes. Your passion for supporting customers will shine as you collaborate with cross-functional teams to ensure efficient order fulfillment. The team values strong communication and a proactive approach to problem-solving, creating an environment where everyone can thrive.
You'll be responsible for
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Managing order management tasks
Manage and track Order Management tasks for Asia Pacific (APAC) partners, distributors, and B2B partners.🤝
Partnering with teams
Partner with the International Expansion team to launch and manage international Order Management processes and tasks.📞
Communicating with partners
Communicate with B2B partners to acknowledge orders and field questions about billing, logistics, and returns.Key criteria
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Order management experience
Experience managing order processes for B2B and retail partners.View
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Clear communication skills
Proven ability to communicate effectively with stakeholders and teams.View
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Project management skills
Experience prioritizing and managing multiple projects efficiently.View
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