Unisys4 followers65 jobs

Sr Tech Field Eng

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Ensuring systems operate as designed and are maintained or upgraded per requirements is crucial. Collaboration with technical colleagues is key to delivering timely and effective service, while managing scheduling and customer communication to ensure satisfaction.

Meet the team

About the company

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You'll be responsible for

👥

Providing field engineering support

Delivering the full range of field engineering support for large and complex clients.
🏠

Taking ownership of onsite service

Managing and taking complete ownership of onsite service activity.
⚙️

Performing advanced maintenance

Conducting advanced maintenance on all products, including low-complexity installations.

Key criteria

🔧

Field engineering experience

2–4 years of hands-on experience in field engineering or technical support.

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🛠️

Technical certification

Possession of relevant technical certification or associate degree preferred.

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🔍

Maintenance and troubleshooting skills

Proven ability to perform maintenance and troubleshooting in customer environments.

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4 criteria for this job
Field engineering experience
2–4 years of hands-on experience in field engineering or technical support.

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Technical certification
Possession of relevant technical certification or associate degree preferred.

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Maintenance and troubleshooting skills
Proven ability to perform maintenance and troubleshooting in customer environments.

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Client service metrics improvement
Experience contributing to improved client service metrics through reporting.

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