ANZ10 followers37 jobs

S&S Banking Consultant

JuniorPart-timeOfficeNew Farm QLD, AustraliaInformation technologySalesCustomer servicePosted 15 hours ago
View your fit0 of 9 criteria met

About the job

As a S&S Banking Consultant at Suncorp Bank, you will embark on an exciting journey of providing exceptional sales and service to customers through face-to-face interactions and calls. This job plays a vital role in enhancing customer experiences and empowering them with digital banking tools. The team thrives on collaboration, innovation, and a commitment to personal relationships, ensuring a supportive and forward-thinking work environment.

You'll be responsible for

🌟

Delivering customer-obsessed service

Deliver customer-obsessed service that drives customer satisfaction and first call resolution
📞

Providing information on banking enquiries

Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels
🚀

Supporting digital onboarding processes

Provide support for digital onboarding processes, ensuring a seamless experience for new customers to make the most of their banking

What we're looking for

📞

Customer experience delivery

Experience in providing high-quality customer service.

View fit

💻

Digital customer service proficiency

Comfortable using digital platforms for real-time assistance.

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🔍

Digital banking navigation skills

Ability to troubleshoot common digital banking applications.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer experience delivery
Experience in providing high-quality customer service.

View

Digital customer service proficiency
Comfortable using digital platforms for real-time assistance.

View

Digital banking navigation skills
Ability to troubleshoot common digital banking applications.

View

Understanding of digital verification
Knowledge of ID validation systems for customer onboarding.

View

Proficiency in digital payment technologies
Experience with mobile wallets and online payment systems.

View

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