ANZ10 followers37 jobs

S&S Banking Consultant, Brisbane QLD - Suncorp Bank

JuniorPart-timeOfficeBrisbane QLD, AustraliaPeople and cultureSalesCustomer servicePosted 13 hours ago
View your fit0 of 9 criteria met

About the job

As a S&S Banking Consultant at Suncorp Bank, you will embark on a fulfilling journey of providing exceptional service to customers through face-to-face interactions and calls. This job is vital in supporting customers with their Everyday Banking needs while balancing team goals and performance outcomes. The team thrives on collaboration, inclusivity, and a shared commitment to customer satisfaction.

You'll be responsible for

📞

Delivering customer service

Providing customer-obsessed service that drives satisfaction and first call resolution.
🔹

Providing information

Offering timely and accurate information on Everyday Banking enquiries and processes via various channels.
🤔

Building trust

Listening and asking the right questions to exceed customer expectations and improve outcomes.

What we're looking for

💼

Exceptional customer focus

Demonstrated experience in retail or customer service environments.

View fit

📱

Technology proficiency

Experience using various digital channels for customer engagement.

View fit

🔄

Adaptability to change

Proven ability to multi-task and thrive in dynamic environments.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Exceptional customer focus
Demonstrated experience in retail or customer service environments.

View

Technology proficiency
Experience using various digital channels for customer engagement.

View

Adaptability to change
Proven ability to multi-task and thrive in dynamic environments.

View

Team collaboration skills
Experience working effectively within a team-oriented culture.

View

Compliance knowledge
Sound understanding of compliance and regulatory requirements.

View

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