JB Hi-Fi87 followers98 jobs

Store Training & Development Lead

Mid levelFull-timeOfficeToowoomba City QLD 4350, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As the Store Training & Development Lead at JB Hi-Fi, you will play a vital role in fostering a culture of high performance and exceptional customer experiences. This job is all about empowering team members through effective training and support, ensuring they are well-equipped to deliver outstanding service. Collaboration and creativity are at the heart of how the team operates, making it an exciting opportunity to grow your career in a dynamic environment.

You'll be responsible for

👥

Onboarding and induction

Undertaking and assisting with the onboarding and induction of new team members.
📖

Leading product training

Leading product training programs to equip the sales team with necessary skills.
💬

Coaching customer service standards

Demonstrating, leading, and coaching high levels of customer service standards.

Key criteria

📚

Retail experience in high achieving teams

Demonstrated experience working in successful retail environments.

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🌟

Passion for training and developing people

Proven enthusiasm for fostering team growth and skill enhancement.

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🗣️

Experience facilitating training sessions

Background in leading engaging and effective training programs.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Retail experience in high achieving teams
Demonstrated experience working in successful retail environments.

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Passion for training and developing people
Proven enthusiasm for fostering team growth and skill enhancement.

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Experience facilitating training sessions
Background in leading engaging and effective training programs.

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Customer service excellence
Strong commitment to delivering outstanding customer experiences.

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Collaborative teamwork experience
Experience working effectively within diverse teams.

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