Strategic Account Manager
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About the job
The Strategic Account Manager is all about ensuring the long-term success and growth of the company's largest enterprise client accounts. This job is crucial for building strong relationships and aligning software solutions with client goals, ultimately driving retention and expansion opportunities. The team thrives on collaboration and values a proactive approach to problem-solving.
You'll be responsible for
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Driving retention and growth
Drives the long-term retention and commercial growth of a high-value portfolio consisting of the company's most complex enterprise client accounts.🤝
Establishing relationships
Establishes and shapes deep, multi-stakeholder relationships at the executive level to anchor the business as a core strategic partner.📊
Leading business reviews
Leads structured business reviews to consistently demonstrate return on investment and uncover strategic expansion pathways.Key criteria
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Enterprise account management experience
Demonstrated experience managing complex enterprise client accounts.View
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Strong negotiation skills
Proven ability to navigate multi-stakeholder commercial negotiations.View
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Data-driven analysis skills
Experience evaluating portfolio health metrics to identify growth opportunities.View
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