Simpro Software1 follower16 jobs

Strategic Account Manager

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Strategic Account Manager is all about ensuring the long-term success and growth of the company's largest enterprise client accounts. This job is crucial for building strong relationships and aligning software solutions with client goals, ultimately driving retention and expansion opportunities. The team thrives on collaboration and values a proactive approach to problem-solving.

You'll be responsible for

🚀

Driving retention and growth

Drives the long-term retention and commercial growth of a high-value portfolio consisting of the company's most complex enterprise client accounts.
🤝

Establishing relationships

Establishes and shapes deep, multi-stakeholder relationships at the executive level to anchor the business as a core strategic partner.
📊

Leading business reviews

Leads structured business reviews to consistently demonstrate return on investment and uncover strategic expansion pathways.

Key criteria

📈

Enterprise account management experience

Demonstrated experience managing complex enterprise client accounts.

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🤝

Strong negotiation skills

Proven ability to navigate multi-stakeholder commercial negotiations.

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📊

Data-driven analysis skills

Experience evaluating portfolio health metrics to identify growth opportunities.

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5 criteria for this job
Enterprise account management experience
Demonstrated experience managing complex enterprise client accounts.

View

Strong negotiation skills
Proven ability to navigate multi-stakeholder commercial negotiations.

View

Data-driven analysis skills
Experience evaluating portfolio health metrics to identify growth opportunities.

View

Cross-functional collaboration
Demonstrated ability to align internal resources around client needs.

View

Advanced commercial acumen
Proven ability to model ROI and connect software to business outcomes.

View