Afterpay (Square)31 followers15 jobs

Strategic Account Manager, Mid Market

Mid levelFull-timeHybridMelbourne VIC, AustraliaBusiness developmentAccount managementPosted 2 days agoVerified 2 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

This job is about joining the Square Account Management team to support high-value sellers in maximizing their growth with Square. By building trusted relationships and understanding seller needs, you will help shape solutions that drive meaningful outcomes. The team values collaboration and autonomy, working together to create impactful strategies for sellers.

You'll be responsible for

🤝

Building partnerships

Establishing lasting relationships with existing sellers to retain and grow our presence with mid- to large-market organizations.
📊

Managing accounts

Taking full ownership of your managed book, overseeing business prioritization, contracting, and ongoing account management.
🔍

Solving complex challenges

Anticipating and addressing seller challenges by leveraging deep product and industry knowledge to design innovative solutions.

Key criteria

📊

Account management experience

5+ years managing complex client relationships in technical products.

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🤝

Cross-functional collaboration

Proven experience engaging with diverse internal teams for successful outcomes.

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💡

Problem-solving skills

Demonstrated ability to anticipate and address complex seller challenges.

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Meet the team

About the company

View your fit

4 criteria for this job
Account management experience
5+ years managing complex client relationships in technical products.

View

Cross-functional collaboration
Proven experience engaging with diverse internal teams for successful outcomes.

View

Problem-solving skills
Demonstrated ability to anticipate and address complex seller challenges.

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Revenue ownership
Proven capability to manage revenue outcomes with minimal guidance.

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