Strategic Customer Manager
About the job
As a Strategic Customer Manager, you will play a vital role in managing and growing a portfolio of key strategic mining customers. This job offers an incredible opportunity to make a real impact while working closely with internal teams to ensure outstanding customer outcomes. The team values relationships and focuses on continuous improvement, making it a supportive and dynamic environment.
You'll be responsible for
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Developing and implementing
Customized account plans for key strategic customers to drive growth.š
Identifying
Cross-sell and up-sell opportunities across our full product and service offering.š
Monitoring
Account performance, revenue growth, and customer satisfaction metrics.Key criteria
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Proven experience in strategic account management
Demonstrated background in managing key B2B accounts effectively.View
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Strong commercial acumen and negotiation skills
Ability to navigate complex negotiations and drive profitable outcomes.View
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Experience collaborating across cross-functional teams
Proven ability to work with diverse teams to achieve common goals.View
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