Student Assist Officer, Services and Enquiries
About the job
This job is about supporting students at Adelaide University by acting as their first point of contact for enquiries and assistance. The impact of this role is significant, as it ensures that students receive the guidance and support they need to succeed academically. The team thrives on collaboration, curiosity, and a commitment to lifelong learning, creating a vibrant and inclusive environment.
You'll be responsible for
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Responding to student enquiries
Acting as the first point of contact for students, providing quality advice and assistance to ensure they receive the support needed to thrive in their academic pursuits.📝
Developing tailored study plans
Creating and managing study plans for students, especially those affected by curriculum changes or academic progress issues.🚀
Delivering pre-emptive support
Providing proactive support for students based on key risk indicators to enhance their academic journey.Key criteria
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Student support experience
Experience providing support and guidance to students.View
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Tailored study plan management
Experience developing and managing personalized study plans for students.View
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Collaboration skills
Proven ability to collaborate with diverse teams for student success.View
