About the job
The Student Engagement Advisor job at ACAP is all about making a positive impact on students' lives. By providing professional advice and services, you will collaborate with a dedicated team to ensure students thrive in their studies. This close-knit team values exceptional support and guidance, creating an engaging and supportive environment for everyone.
You'll be responsible for
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Responding to student enquiries
Engaging with students across various service channels to address their inquiries.📧
Proactively engaging with students
Initiating contact with students via inbound/outbound calls, emails, and other platforms.🗂️
Completing administrative tasks
Accurately handling data entry and administrative responsibilities to support student success.Key criteria
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Customer service experience
Proven track record in delivering exceptional customer service.View
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Computer literacy
Demonstrated proficiency in MS Office and student records software.View
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Attention to detail
High level of accuracy in all administrative tasks.View
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