NSW Health
About the job
The Student Experience Officer plays a pivotal role in delivering an exceptional student experience at Kaplan Business School. This part-time opportunity is all about providing guidance and support to students, ensuring their wellbeing and success. Collaboration with campus teams and academic staff is key to creating a welcoming and student-centered environment.
You'll be responsible for
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Acting as the first point of contact
Acting as the first point of contact for KBS students (on campus and online), delivering a welcoming, supportive and professional service.🌟
Providing high-quality customer service
Providing high-quality customer service and accurate advice on KBS programs, services, and non-academic enquiries.🎓
Coordinating major student events
Coordinating and delivering major student events, including Orientation and Graduation.What we're looking for
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Customer service experience in education
Demonstrated experience supporting students in a service-oriented environment.View fit
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Strong communication skills
Excellent verbal and written skills to engage diverse student cohorts.View fit
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Organisational skills
Proven ability to manage multiple priorities with minimal supervision.View fit
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