About the job
The Student Experience Officer position at Kaplan Business School is all about creating a vibrant and supportive environment for students at the Sydney campus. This job plays a crucial role in enhancing the student journey by providing guidance, pastoral care, and support throughout their academic experience. The team thrives on collaboration and positivity, ensuring that every student feels valued and empowered.
You'll be responsible for
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Serving as the first point of contact
Delivering a welcoming and supportive service to KBS students, both on campus and online.🎉
Coordinating student events
Organising and delivering key student events such as Orientation and Graduation.🛡️
Supporting student welfare
Assisting students in areas such as academic performance, attendance, and welfare, including processes like deferrals and course changes.Key criteria
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Experience in student support services
Demonstrated experience providing holistic support to students.View
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Knowledge of international student legislation
Understanding of ESOS Framework and National Code requirements.View
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Strong communication skills
Excellent verbal and written communication with diverse stakeholders.View
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