About the job
The Student Experience Officer position at Kaplan Business School is an exciting opportunity to make a positive impact on students' lives. This job is all about delivering exceptional support and guidance throughout the student life cycle, ensuring their overall welfare and success. The team thrives on collaboration and a student-centric culture, making it a great place to grow and contribute.
You'll be responsible for
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Serving as the first point of contact for students
Delivering a welcoming and supportive service to KBS students both on campus and online.🎉
Coordinating and delivering key student events
Managing events such as Orientation and Graduation to enhance the student experience.🤝
Supporting students in various areas
Assisting with academic performance, attendance, and welfare, including processes like deferrals and course changes.Key criteria
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Customer service experience
Demonstrated experience providing high-quality support to diverse stakeholders.View
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Knowledge of ESOS Framework
Understanding of legislation relevant to international students.View
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Organisational skills
Proven ability to manage multiple tasks with minimal supervision.View
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