Kaplan1 follower3 jobs

Student Experience Officer

Mid levelFull-timeOfficePerth WA, AustraliaPosted 4 months agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The Student Experience Officer position at Kaplan Business School is an exciting opportunity to make a positive impact on students' lives. This job is all about delivering exceptional support and guidance throughout the student life cycle, ensuring their overall welfare and success. The team thrives on collaboration and a student-centric culture, making it a great place to grow and contribute.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

👋

Serving as the first point of contact for students

Delivering a welcoming and supportive service to KBS students both on campus and online.
🎉

Coordinating and delivering key student events

Managing events such as Orientation and Graduation to enhance the student experience.
🤝

Supporting students in various areas

Assisting with academic performance, attendance, and welfare, including processes like deferrals and course changes.

Key criteria

📞

Customer service experience

Demonstrated experience providing high-quality support to diverse stakeholders.

View

📚

Knowledge of ESOS Framework

Understanding of legislation relevant to international students.

View

🗂️

Organisational skills

Proven ability to manage multiple tasks with minimal supervision.

View

View more

A meaningful career starts with a match

Apply on Kaplan
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience providing high-quality support to diverse stakeholders.

View

Knowledge of ESOS Framework
Understanding of legislation relevant to international students.

View

Organisational skills
Proven ability to manage multiple tasks with minimal supervision.

View

Communication skills
Excellent verbal and written communication abilities.

View

Proficiency in Microsoft Office
Experience using Microsoft Office and adapting to new systems.

View

Similar jobs

View all
Western Sydney University
Western Sydney University
Indigenous Student Success Officer - Faculty of SABEL (Identified Indigenous Role)Parramatta, NSW · Full-time
The Indigenous Student Success Officer job is all about creating meaningful connections between Western Sydney University and Indigenous Australian communities. This position plays a vital role in delivering culturally safe support to Indigenous students, enhancing their academic journey. The team values collaboration, respect, and a commitment to improving access and success for Indigenous students.
RMIT University
RMIT University
Student Lifecycle OfficerMelbourne, VIC · Full-time
The Student Lifecycle Officer is an exciting opportunity to be part of the STEM Integrity team, where you will support the administration and coordination of integrity and conduct matters across the STEM College. This role is vital in ensuring fair and consistent processes for students and staff, while also delivering high-quality academic administration services. The team thrives on collaboration and a positive attitude, making it a great fit for those who enjoy working together to achieve common goals.
Deakin University
Deakin University
Senior International Student Officer (Geelong)Waurn Ponds, VIC · Full-time
The Senior International Student Support Officer position at Deakin is an exciting opportunity to make a meaningful impact on the lives of international students. This job is all about providing essential support and guidance while fostering strong relationships within the university community. The team thrives on collaboration, flexibility, and a commitment to continuous improvement, making it a great fit for those looking to grow their careers in a dynamic environment.
Monash University
Monash University
Library Experience OfficerCaulfield East, VIC · Full-time
The Library Experience Officer is a vital part of the Library’s Frontline Services team, dedicated to creating welcoming and inclusive spaces for Monash students, staff, alumni, and visitors. This job plays a crucial role in enhancing user experience by providing exceptional customer service and ensuring the library environment is safe and well-maintained. The team thrives on collaboration and innovation, working together to exceed expectations and foster a sense of belonging.