EDU Holdings Limited4 jobs

Student Finance Officer, HE

Mid levelFull-timeHybridSydney NSW, AustraliaAdministrationFinanceCustomer service and supportPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Student Finance Officer, HE plays a vital role in ensuring the accurate and timely processing of student financial transactions, including FEE-HELP administration and refunds. This position supports the day-to-day operations of the Student Finance function, maintaining financial data in line with institutional policies and government legislation. The team thrives on collaboration, providing responsive, student-centred support to enhance the student experience.

You'll be responsible for

💰

Managing student fees

Processing tuition fees and adjustments in accordance with approved course pricing and maintaining accurate fee information in the Student Management System (SMS).
🔄

Handling refunds and adjustments

Reviewing and verifying documentation for all refund and remittal of fees requests to ensure compliance with institutional policy and HESA requirements.
🤝

Providing student support

Offering accurate and timely advice to students regarding their financial obligations and responding to finance enquiries with professionalism.

Skills you'll need

🔍

Attention to detail

Strong attention to detail and accuracy in financial data processing.
🗣️

Communication skills

Excellent communication and interpersonal skills with a student-focused approach.
📚

Knowledge of FEE-HELP

Knowledge of FEE-HELP, HESA, and TCSI requirements (preferred but not essential).
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Meet the team

About the company

View your fit

0 of 5 criteria met
Student finance experience (1-2 years)
Demonstrated experience in student finance or higher education administration.

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FEE-HELP knowledge
Understanding of FEE-HELP, HESA, and TCSI requirements preferred.

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Proficiency in Student Management Systems
Experience using Student Management Systems and Microsoft Office 365.

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Attention to detail
Strong accuracy in financial data processing and record maintenance.

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Excellent communication skills
Ability to provide student-focused support and maintain professionalism.

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