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Student Services Officer

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 8 hours agoVerified 20 hours ago
Pending fitX of Y criteria met

About the job

The Student Services Officer plays a vital role in providing exceptional reception services at Western Sydney University International College. This position is the first point of contact for students, staff, and the public, making it essential for creating a welcoming atmosphere. The team values collaboration and strives to maintain high standards of service while supporting students in their educational journey.

You'll be responsible for

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Providing reception services

Delivering high-quality reception services to internal and external stakeholders, ensuring a professional and welcoming environment.
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Organizing student engagement activities

Planning and executing student engagement activities such as events and excursions to enhance the student experience.
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Maintaining student records

Updating and maintaining student records on the student management system to ensure accurate information is available.

Key criteria

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Diploma or certificate qualification

Completion of relevant diploma or certificate with experience.

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Strong communication skills

Proven ability to communicate professionally in diverse settings.

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Computer literacy

Experience with Microsoft Word, Excel, and Outlook.

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5 criteria for this job
Diploma or certificate qualification
Completion of relevant diploma or certificate with experience.

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Strong communication skills
Proven ability to communicate professionally in diverse settings.

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Computer literacy
Experience with Microsoft Word, Excel, and Outlook.

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Customer service commitment
Demonstrated dedication to high standards of customer service.

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Event organization experience
Experience in organizing student events and activities.

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