ING5 followers12 jobs

Support Coordinator

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Joining ING as a Support Coordinator means becoming part of a vibrant team dedicated to making banking simpler and more rewarding. This job is crucial for ensuring smooth document management and customer service activities, contributing significantly to the overall customer journey. The team values collaboration, curiosity, and a supportive environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

📬

Managing mail and document distribution

Manage incoming and outgoing mail, courier services and document distribution across the business.
📂

Document management

Scan, validate, file, archive and retrieve documents while maintaining accuracy and confidentiality.
📞

Providing customer support

Provide responsive customer service and support to internal stakeholders across ING.

Key criteria

📄

Document management experience

Proven experience managing and processing documents accurately.

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📞

Customer service skills

Demonstrated experience providing responsive support to customers.

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🗂️

Organisational skills

Strong ability to manage multiple priorities and meet deadlines.

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A meaningful career starts with a match

Apply on ING
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Document management experience
Proven experience managing and processing documents accurately.

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Customer service skills
Demonstrated experience providing responsive support to customers.

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Organisational skills
Strong ability to manage multiple priorities and meet deadlines.

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Microsoft Office proficiency
Experience using Outlook, Word, and Excel effectively.

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Attention to detail
Proven ability to work accurately within established processes.

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