Support Officer
About the job
The Support Officer job at Sonic HealthPlus is an exciting opportunity for enthusiastic individuals who thrive in a collaborative environment. This position is crucial in delivering exceptional customer service to both new and existing clients, ensuring they feel valued and supported. The team values a supportive atmosphere where every voice is heard, and everyone contributes to the overall success of the organization.
You'll be responsible for
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Managing queries and providing support to clients
Assisting clients by addressing their inquiries and ensuring they receive the support they need.📝
Coordinating the onboarding of new client accounts
Facilitating the smooth onboarding process for new clients, ensuring all necessary steps are completed.📊
Updating client databases
Maintaining accurate and up-to-date records in client databases to support efficient operations.Key criteria
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Strong administrative background
Experience in administration or reception roles is essential.View
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Exceptional customer service skills
Proven ability to communicate effectively with stakeholders.View
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Data entry and MS Office proficiency
Demonstrated skills in Excel and MS Word with high accuracy.View
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