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Support Officer
JuniorMid levelFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaPosted 3 days agoVerified 10 hours ago
About the job
The Support Officer job at Revenue NSW is all about delivering exceptional customer service and supporting the court team in a dynamic environment. This role plays a crucial part in managing taxes, fines, and debts, ultimately contributing to essential state services for the people of NSW. The team thrives on collaboration, adaptability, and a strong commitment to customer satisfaction.
You'll be responsible for
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Delivering customer service
Providing accurate information, assistance, and support to ensure the effective operation of the court team.📞
Engaging with customers
Calling customers to engage in discussions to better understand their situation and enhance the customer experience.🚀
Supporting initiatives
Supporting major initiatives like the '21-day cooling-off' project to improve court election management.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer support.View
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Strong communication skills
Proven ability to prepare clear and concise written correspondence.View
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Adaptability in fast-paced environments
Experience adapting to changing priorities while maintaining accuracy.View
