About the job
As a Support Services Officer, you will enhance the client experience by supporting the Community Health & Care regional team with operational and administrative functions. Your efforts will ensure that services are responsive, efficient, and person-centred, allowing older Victorians to live safely and independently in their own homes. The team thrives on collaboration and values professional development, creating a supportive environment for everyone.
You'll be responsible for
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Providing customer service
Acting as the first point of contact for client, family, and stakeholder enquiries, ensuring a positive experience.⚙️
Supporting operations
Assisting with day-to-day operational and administrative functions to ensure the smooth running of regional services.📂
Maintaining records
Keeping accurate, confidential, and compliant client records and documentation.Key criteria
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Administration experience
Demonstrated experience in administrative support roles.View
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Communication skills
Proven written and verbal communication skills for effective correspondence.View
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Organisational skills
Strong ability to manage multiple priorities in a fast-paced environment.View
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