Support Team Lead
About the job
The Support Team Lead job at Anglicare Sydney is all about transforming lives by leading a dedicated team that ensures home care services are delivered efficiently and accurately. This role plays a crucial part in helping older Australians live with dignity and independence. The team thrives in a supportive, collaborative environment where everyone is committed to making a real difference.
You'll be responsible for
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Leading a team
Leading, coaching and supporting a high-performing scheduling and response team to deliver strong outcomes.âïž
Overseeing operations
Overseeing day-to-day operations, ensuring work is prioritised and completed efficiently.đ
Managing rosters
Managing team rosters, planned and unplanned leave, and service coverage to maintain smooth operations.Key criteria
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Experience leading teams
Demonstrated experience supervising teams in customer service or operations.View
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Strong rostering and scheduling skills
Proven expertise in managing schedules, particularly in home care.View
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Effective communication skills
Strong ability to manage stakeholder relationships and inquiries.View
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