Switchboard Operator
Think you're a good fit?See what the hiring team are looking for
About the job
The Nightshift Switchboard Operator/Receptionist at Hollywood Private Hospital plays a vital role in providing exceptional customer service within the Administrative Services team. This job is all about ensuring smooth communication through the switchboard and pager system while maintaining a welcoming atmosphere at the reception. Team members thrive in a supportive environment, fostering positive relationships and strong communication networks with all staff and customers.
You'll be responsible for
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Attending to the reception desk
Directing visitors and handling enquiries with a friendly demeanor.📞
Managing the switchboard
Handling calls in a timely, proficient, and friendly manner, directing them to the appropriate recipient.📋
Liaising with patients and relatives
Reporting outcomes or needs to the manager of the department to ensure effective communication.Key criteria
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Switchboard and reception experience
Demonstrated experience managing switchboard and reception duties.View
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Outstanding communication skills
Proven ability to communicate clearly and effectively with diverse audiences.View
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Competent computer skills
Experience with Microsoft Office and keyboard proficiency.View
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