About the job
This job is about joining Nutanix as a Technical Support Engineer, where you will play a vital role in troubleshooting and diagnosing customer issues. Your work will directly impact customer satisfaction and the overall success of the company. The team thrives on passion, teamwork, and continuous learning, fostering a positive work environment that balances professional growth with personal well-being.
You'll be responsible for
🔍
Troubleshooting customer issues
Troubleshooting, debugging, and diagnosing customer issues encountered in the field.⚙️
Improving serviceability
Improving the serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure.🏆
Customer advocacy
Being a champion for our customers and going above and beyond to support their business and use of the Nutanix stack.What we're looking for
🛠️
Troubleshooting experience in virtualization
Proven experience troubleshooting VMware ESXi or similar virtualization technologies.View
🌐
Networking knowledge
Experience with layer 2/3 networking concepts and troubleshooting.View
🐧
Linux systems administration
Proven experience with Linux CLI administration and troubleshooting.View
View more
