Team Lead, Workplace Experience - Information Technology
About the job
The Team Leader – Workplace Experience at BDO is all about providing exceptional operational leadership for in-office technology support. This job plays a crucial role in ensuring a consistent and high-quality technology services experience for everyone. The team thrives on collaboration, innovation, and a commitment to continuous improvement, making it a fantastic opportunity for those looking to make a real impact.
You'll be responsible for
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Leading operational coordination
Overseeing the day-to-day workload coordination and quality assurance for the onsite Workplace Experience team.📡
Ensuring technology readiness
Coordinating device lifecycle execution and meeting room technology readiness.🌟
Providing VIP support
Prioritising rapid response and professionalism for VIP (Partner/Director/Executive) support.Key criteria
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Tertiary qualification in IT or related field
Possess relevant educational background or equivalent experience.View
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ITIL Foundation certification
Demonstrated understanding of IT service management processes.View
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Experience in digital workplace support
Proven background in providing in-person support in multi-site environments.View
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