The Salvation Army Australia16 followers131 jobs

Team Leader - First Response Team

Mid levelFull-timeOfficeSpring Hill QLD, AustraliaPosted 3 days agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Team Leader – First Response, Homelessness at The Salvation Army is a pivotal job that focuses on guiding a dedicated team to provide life-changing support to individuals and families facing homelessness. This position is all about making a tangible difference in the community, ensuring that every person is treated with dignity and respect. The team thrives on collaboration, innovation, and a shared commitment to social justice, working together to create safer accommodation pathways and stronger community connections.

You'll be responsible for

✅

Delivering high-quality service systems

Overseeing intake, assessment, case planning, and outcome tracking to ensure trauma-informed, person-led support.
📈

Optimising caseloads and workflow

Allocating and monitoring caseloads to maximise team capacity and client outcomes.
🔍

Driving performance and accountability

Monitoring service targets, analysing trends, identifying issues early, and implementing corrective strategies.

Key criteria

🎓

Degree in social work or related field

Possession of a relevant degree or equivalent experience.

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👥

Experience supervising staff

Demonstrated experience in staff supervision within social services.

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🛡️

Valid Working with Children Check

Current certification to ensure child safety compliance.

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Meet the team

About the company

Apply on The Salvation Army Australia
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Degree in social work or related field
Possession of a relevant degree or equivalent experience.

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Experience supervising staff
Demonstrated experience in staff supervision within social services.

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Valid Working with Children Check
Current certification to ensure child safety compliance.

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Current QLD Driver Licence
Valid licence for transportation and service delivery needs.

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Strong leadership capability
Proven ability to lead teams in high-pressure environments.

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