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Lending Team Leader

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 3 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Lending Team Leader position at RACV Finance is an exciting opportunity to lead a dynamic team of Lending Specialists in a hybrid working environment. This job is all about empowering team members to achieve their goals while ensuring exceptional customer experiences and compliance with lending standards. At RACV Finance, collaboration and continuous improvement are at the heart of how the team operates, making it a great place to grow your career.

You'll be responsible for

🏆

Leading and coaching

Leading, coaching and developing a team of Lending Specialists to achieve sales, service and operational KPIs.
📈

Driving business growth

Driving business growth through achievement of team budgets, loan conversion targets and portfolio retention outcomes.
⚙️

Managing operations

Overseeing team operations including workforce planning, rostering, service levels and productivity.

Key criteria

📈

Experience leading teams

Demonstrated experience leading high-performing teams in finance.

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💼

Lending principles knowledge

Strong understanding of consumer lending principles and compliance.

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📊

KPI management experience

Proven experience managing KPIs and operational performance metrics.

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View more

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5 criteria for this job
Experience leading teams
Demonstrated experience leading high-performing teams in finance.

View

Lending principles knowledge
Strong understanding of consumer lending principles and compliance.

View

KPI management experience
Proven experience managing KPIs and operational performance metrics.

View

Stakeholder engagement skills
Excellent communication and relationship-building skills with stakeholders.

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Problem-solving abilities
Strong problem-solving and decision-making skills in complex situations.

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