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Team Leader (In-Room Dining)

Mid levelPart-timeHybridPerth WA, AustraliaPosted 5 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Team Leader (In-Room Dining) at The Ritz-Carlton, Perth, plays a vital role in delivering exceptional experiences to guests. This job is all about building lasting relationships and inspiring excellence within the team. The environment fosters growth, creativity, and a commitment to the Gold Standards, ensuring every guest feels valued and celebrated.

You'll be responsible for

✨

Providing personalized guest experiences

Using customer service skills to create memorable experiences for guests in the in-room dining service.
🤝

Mentoring team members

Serving as a role model by working alongside employees to perform technical or functional job duties.
✅

Ensuring quality standards

Assigning tasks and ensuring they are completed on time while meeting appropriate quality standards.

Key criteria

🍽️

Customer service experience

Demonstrated experience in a customer service role.

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📜

Responsible Service of Alcohol

RSA certification from a nationally accredited training provider.

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🧑‍🍳

Food safety certification

I’m Alert Food Safety Certification from City of Perth.

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View more

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5 criteria for this job
Customer service experience
Demonstrated experience in a customer service role.

View

Responsible Service of Alcohol
RSA certification from a nationally accredited training provider.

View

Food safety certification
I’m Alert Food Safety Certification from City of Perth.

View

MICROS system proficiency
Experience recording transactions using the MICROS system.

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Work area maintenance
Proven ability to maintain cleanliness and condition of work areas.

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