Team Leader - Super Payments
About the job
This job at Netwealth is all about leading a dynamic team within the Super Payments stream, ensuring accurate and timely processing of superannuation transactions. The impact of this role is significant, as it directly contributes to enhancing client experiences and maintaining compliance. The team thrives on collaboration, innovation, and a commitment to excellence, creating an environment where everyone can grow and succeed.
You'll be responsible for
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Leading and coaching team members
Providing regular feedback and guidance to support team development and performance.🔧
Providing technical leadership and support
Assisting with complex Super Payments matters and ensuring high-quality standards are met.⏱️
Monitoring service levels and quality standards
Ensuring that service turnaround times and quality are consistently achieved.Key criteria
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Super Payments operations experience
Experience in superannuation deposits and withdrawals processing.View
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People leadership experience
Demonstrated ability to lead teams in operational environments.View
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Technical understanding of payments
Strong grasp of payments processes, systems, and controls.View
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