About the job
This job is about leading and supporting a dedicated team in Home and Community Care, ensuring exceptional service delivery to Aged Care clients. The impact of this role is significant, as it contributes to the well-being of clients and the professional growth of team members. Collaboration and a commitment to quality are at the heart of how the team operates.
You'll be responsible for
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Leading and mentoring
Leading, coaching, supporting, and mentoring a team of Support Workers providing services to Aged Care clients.📊
Monitoring service standards
Monitoring the standards of service provided to ensure staff performance and service quality requirements are met.🔍
Conducting audits
Conducting service satisfaction audits in client homes while maintaining support worker confidence.Key criteria
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Team leadership experience
Demonstrated experience leading a team of Support Workers.View
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Understanding of client-centered practice
Proven understanding of client-centered care principles.View
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Experience in Aged Care services
Demonstrated experience in Allied Health or Community Aged Care.View
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