About the job
This job is about leading a dedicated team in Home and Community Care to ensure exceptional service delivery to Aged Care clients. The impact of this role is significant, as it directly contributes to the well-being and satisfaction of clients while fostering a supportive environment for team members. Collaboration and a commitment to client-centered practices are at the heart of how the team operates.
You'll be responsible for
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Leading and mentoring
Leading, coaching, supporting, and mentoring a team of Support Workers providing services to Aged Care clients.🔍
Monitoring service standards
Monitoring the standards of service provided to ensure staff performance and service quality requirements are met.📋
Conducting audits
Conducting service satisfaction audits in client homes while maintaining the support worker’s confidence.Key criteria
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Team leadership experience
Demonstrated experience leading a team of Support Workers.View
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Client-centered practice knowledge
Understanding of client-centered practices in Aged Care.View
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Allied Health or Community Aged Care knowledge
Experience or knowledge in Allied Health or Community Aged Care services.View
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