Team Support Manager - Greater Melbourne Area Team Support Manager (aka Roving Relief Manager)
About the job
This job is all about supporting the VIC team and ensuring that each centre operates smoothly with genuine autonomy. Team members enjoy a vibrant culture that values learning and ownership, while also contributing to a leading self-storage business. With a focus on customer service and a supportive environment, everyone is encouraged to thrive and have fun while making a meaningful impact.
You'll be responsible for
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Supporting the VIC team
Assisting the broader VIC team to ensure appropriate coverage across all centres, similar to a roving relief manager.📦
Providing customer service and sales
Helping customers find solutions that meet their storage and packaging supply needs.🏢
Maintaining facility standards
Cleaning and maintaining the facility to a high standard, ensuring a welcoming environment for customers.Key criteria
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Customer service passion
Demonstrated enthusiasm for delivering exceptional customer experiences.View
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Autonomy in decision-making
Experience managing operations with minimal supervision.View
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Sales and solutions experience
Proven background in identifying and meeting customer needs.View
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