Kennards Self Storage1 job

Team Support Manager - Greater Melbourne Area Team Support Manager (aka Roving Relief Manager)

Mid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer servicePosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is all about supporting the VIC team and ensuring that each centre operates smoothly with genuine autonomy. Team members enjoy a vibrant culture that values learning and ownership, while also contributing to a leading self-storage business. With a focus on customer service and a supportive environment, everyone is encouraged to thrive and have fun while making a meaningful impact.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🚀

Supporting the VIC team

Assisting the broader VIC team to ensure appropriate coverage across all centres, similar to a roving relief manager.
📦

Providing customer service and sales

Helping customers find solutions that meet their storage and packaging supply needs.
🏢

Maintaining facility standards

Cleaning and maintaining the facility to a high standard, ensuring a welcoming environment for customers.

Key criteria

🌟

Customer service passion

Demonstrated enthusiasm for delivering exceptional customer experiences.

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🏆

Autonomy in decision-making

Experience managing operations with minimal supervision.

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📈

Sales and solutions experience

Proven background in identifying and meeting customer needs.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service passion
Demonstrated enthusiasm for delivering exceptional customer experiences.

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Autonomy in decision-making
Experience managing operations with minimal supervision.

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Sales and solutions experience
Proven background in identifying and meeting customer needs.

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Facility maintenance skills
Experience maintaining high standards in facility cleanliness.

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Team collaboration
Ability to work effectively within diverse teams.

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