Unisys2 followers66 jobs

Tech Field Eng

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaCustomer service and supportTechnical supportIT supportPosted 2 days ago
Pending fitX of Y criteria met

About the job

The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products. This role plays a crucial part in ensuring customer satisfaction by providing top-notch support and solutions. The team values collaboration and is committed to creating an inclusive environment where everyone can thrive.

You'll be responsible for

🛠️

Installing and maintaining computer products

Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensure customer satisfaction throughout all transactions by providing effective support and solutions.
🔍

Troubleshooting and resolving issues

Investigate, triage, and resolve faults in a corporate Windows environment.

What we're looking for

💻

Deskside support experience

Proven experience in a deskside support environment for troubleshooting.

View fit

🔧

Hardware and software troubleshooting skills

Demonstrated skills in diagnosing and resolving hardware and software issues.

View fit

🌐

Network and server support experience

Experience with network and server support in corporate environments.

View fit

View more

Meet the team

About the company

Pending fitX of Y criteria met

pending fit

0 of 5 criteria met
Deskside support experience
Proven experience in a deskside support environment for troubleshooting.

View

Hardware and software troubleshooting skills
Demonstrated skills in diagnosing and resolving hardware and software issues.

View

Network and server support experience
Experience with network and server support in corporate environments.

View

PC building and upgrading skills
Experience building and upgrading PCs, including diagnostic skills.

View

NV1 security clearance
Must possess NV1 security clearance for this role.

View

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