About the job
The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products, such as desktop and laptop computers, printers, and peripherals. This position plays a crucial role in ensuring that End Users receive top-notch support for their IT needs, both remotely and on-site. The team thrives on collaboration and professionalism, aiming to provide exceptional customer satisfaction throughout every interaction.
You'll be responsible for
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Installing and maintaining equipment
Performing installation, repair, and maintenance of End User Productivity and Service Desk Equipment at client locations.💻
Providing Level 2 and Level 3 support
Delivering expert support for incidents and service requests that require advanced knowledge and skills.😊
Ensuring customer satisfaction
Maintaining a high degree of professionalism and ensuring customer satisfaction throughout all transactions.What we're looking for
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NV1 Security Clearance
Possession of NV1 Security Clearance is essential for this job.View
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Time management skills
Demonstrated ability to manage time effectively in a fast-paced environment.View
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IT support experience
Experience delivering IT support services with specified KPIs.View
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