About the job
This job involves installing, repairing, and providing technical maintenance for hardware and software, primarily on customer premises. The impact of this role is significant, as it ensures that systems operate smoothly and meet customer needs. Collaboration with technical colleagues is key, fostering a supportive environment where everyone works together to deliver exceptional service.
You'll be responsible for
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Providing Field Engineering support
Delivering comprehensive support for an assigned base of large and complex clients, ensuring their needs are met.🏠
Taking ownership of onsite service activity
Managing all aspects of onsite service to guarantee client satisfaction and service quality.⚙️
Performing advanced-level maintenance
Conducting maintenance and installation activities on all products, ensuring they operate as designed.What we're looking for
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Technical support experience (2-4 years)
Demonstrated experience providing technical support for hardware and software.View
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Documentation skills
Proven ability to maintain accurate records and documentation.View
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High School Diploma or GED
Required educational background for technical roles.View
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