Tata Communications6 jobs

Sr. Customer Service Executive - Network Operations & Support

Mid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPosted 1 day ago
Pending fitX of Y criteria met

About the job

The job is about monitoring network events and managing incidents at Tata Communications, a company that is redefining connectivity through innovation and intelligence. This position plays a crucial role in ensuring seamless communication by performing alarm-event correlation, service impact assessments, and notifying service providers of outages. The team values collaboration and is dedicated to maintaining high standards of service delivery, working together to support real-time change management processes.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

No responsibilities listed

Key criteria

📡

Telecommunications network understanding

Experience with telecommunications networks and their components.

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🌐

Access technologies knowledge

Proven knowledge of FTTx and HFC access technologies.

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🔌

Nokia Core IP network experience

Demonstrated experience with Nokia Core IP networks.

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View your fit

5 criteria for this job
Telecommunications network understanding
Experience with telecommunications networks and their components.

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Access technologies knowledge
Proven knowledge of FTTx and HFC access technologies.

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Nokia Core IP network experience
Demonstrated experience with Nokia Core IP networks.

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Alarm management skills
Ability to identify service impact through alarm analysis.

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Communication skills
Strong written English skills for effective communication.

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A meaningful career starts with a match

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