Unisys
JuniorMid levelFull-timeHybridCanberra ACT, AustraliaCustomer service and supportTechnical supportIT supportPosted 2 days ago
About the job
The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products. This role plays a crucial part in ensuring customer satisfaction by providing top-notch support and solutions. The team values collaboration and is committed to creating an inclusive environment where everyone can thrive.
You'll be responsible for
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Installing and maintaining computer products
Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, and peripherals.😊
Ensuring customer satisfaction
Ensure customer satisfaction throughout all transactions by providing effective support and solutions.🔍
Troubleshooting and resolving issues
Investigate, triage, and resolve faults in a corporate Windows environment.What we're looking for
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Deskside support experience
Proven experience in a deskside support environment for troubleshooting.View fit
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Hardware and software troubleshooting skills
Demonstrated skills in diagnosing and resolving hardware and software issues.View fit
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Network and server support experience
Experience with network and server support in corporate environments.View fit
View more