Everyday Independence
Mid levelFull-timeHybridCanberra ACT, AustraliaCustomer service and supportTechnical supportIT supportPosted 6 days ago
View your fit0 of 9 criteria met
About the job
This job is all about providing top-notch IT support to senior government officials and their teams. Your impact will be felt as you help resolve technical issues and enhance service delivery, making a real difference in their day-to-day operations. The team thrives on collaboration, continuous improvement, and a commitment to excellence.
You'll be responsible for
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Providing technical IT support
Delivering comprehensive IT support to Ministers and senior officials through various communication channels.🤝
Managing stakeholder relationships
Building and maintaining relationships with customers at various levels to ensure satisfaction.📚
Training new staff
Ensuring consistency in service delivery by training new team members effectively.What we're looking for
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Experience with Microsoft products
Proven experience in supporting Windows OS and Microsoft 365.View fit
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Excellent communication skills
Demonstrated ability to communicate effectively with diverse stakeholders.View fit
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Technical troubleshooting skills
Experience installing, maintaining, and troubleshooting IT hardware and software.View fit
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