Lululemon1 follower18 jobs

NSO Key Leader (Lead) | Robina, Gold Coast (15month contract)

Mid levelFull-timeOfficeGold Coast QLD, AustraliaCustomer service and supportPeople and cultureSalesPosted 5 days ago
View your fit0 of 9 criteria met

About the job

The Key Leader job at lululemon is a vital part of the store leadership team, making a significant impact on both team members and guest experiences every day. This position focuses on leading by example, supporting Educators, and ensuring outstanding guest interactions while managing retail operations. The team thrives on collaboration, inclusivity, and a commitment to personal and professional growth.

You'll be responsible for

🗣️

Leading and supporting team members

Providing direct feedback, coaching, mentoring, and career path guidance to team members while addressing performance concerns.
👥

Enhancing guest experience

Interacting with guests to assess their unique needs and providing customized solutions while ensuring a great experience.
📊

Managing store operations

Overseeing salesfloor operations, including planning coverage and reviewing business data to evaluate progress toward goals.

What we're looking for

👥

1+ years of retail leadership experience

Demonstrated experience leading and supporting retail teams.

View fit

🌟

Guest experience focus

Proven ability to connect with and assist guests effectively.

View fit

🤝

Collaboration and teamwork

Experience working productively with diverse teams.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
1+ years of retail leadership experience
Demonstrated experience leading and supporting retail teams.

View

Guest experience focus
Proven ability to connect with and assist guests effectively.

View

Collaboration and teamwork
Experience working productively with diverse teams.

View

Data-driven decision making
Ability to analyze metrics to drive operational improvements.

View

Candid communication skills
Willingness to share feedback openly and constructively.

View

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