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Tech Field Eng - Sydney

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Airport Support Technician job is all about providing exceptional on-site technical and operational support for key airport equipment and customer-facing technologies. Success in this role means being reliable and customer-focused while ensuring that all equipment runs smoothly and efficiently. The team thrives on collaboration and is dedicated to creating a positive experience for all clients.

Meet the team

About the company

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You'll be responsible for

🔧

Installing and maintaining equipment

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
✈️

Providing on-site support

Delivering on-site technical and operational support for key airport equipment and customer-facing technologies.
😊

Ensuring client satisfaction

Meeting SLA requirements and ensuring client satisfaction in all interactions.

Key criteria

💻

Technical support experience

Proven experience in diagnosing and resolving technical issues.

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🔧

Mechanical maintenance background

Experience maintaining and troubleshooting mechanical equipment.

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🛫

Customer-facing role experience

Demonstrated experience in fast-paced, public-facing environments.

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5 criteria for this job
Technical support experience
Proven experience in diagnosing and resolving technical issues.

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Mechanical maintenance background
Experience maintaining and troubleshooting mechanical equipment.

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Customer-facing role experience
Demonstrated experience in fast-paced, public-facing environments.

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Valid driver's license
Possession of a valid driver's license for operational duties.

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SLA compliance knowledge
Understanding of Service Level Agreements and client satisfaction.

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