About the job
As a Field Engineer at Unisys on an Australian Government account, you will play a crucial role in delivering high-quality technical support and services to our clients. This job is all about ensuring the smooth operation of our clients' IT infrastructure, which is vital for their success. The team values collaboration and is dedicated to providing exceptional technology solutions.
You'll be responsible for
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Troubleshooting technical issues
Troubleshooting and resolving complex technical issues, performing system installations and maintenance, and providing on-site support to ensure the smooth operation of our clients' IT infrastructure.💻
Providing Deskside support
Delivering effective Deskside support, including fault investigation, triaging, and resolution.🖥️
Supporting Windows environments
Providing support for desktop, server, hardware, network, and software installation and troubleshooting in a corporate Windows environment.Key criteria
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Deskside support experience (2+ years)
Demonstrated experience in a Deskside support environment for troubleshooting.View
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Windows environment support
Proven experience supporting corporate Windows environments effectively.View
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Hardware and software diagnostics
Strong skills in diagnosing and resolving hardware/software issues.View
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