About the job
As a Field Engineer, you will embark on a journey of installing, diagnosing, maintaining, and servicing computer-related products, including desktop and laptop computers. This job is crucial for ensuring that users across Australia receive top-notch support and service. The team thrives on collaboration, professionalism, and a strong commitment to customer satisfaction.
You'll be responsible for
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Installing and servicing products
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products.🛠️
Conducting repairs
Executing break fix/software installations and in-warranty repairs for a large multinational vendor.🇦🇺
Supporting users
Providing support to users across Australia from the Sydney (Rhodes) location.Key criteria
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Technical proficiency in IT support
Experience servicing desktop/laptop computers and software installations.View
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Strong customer service focus
Demonstrated ability to build and maintain client relationships.View
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Clear communication skills
Ability to convey information effectively and manage processes.View
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