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Technical Field Engineer

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaPosted 4 months agoVerified 4 months ago
Pending fitX of Y criteria met

About the job

As a Technical Field Engineer, you will play a crucial role in ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact. The team values collaboration and strives for excellence in every interaction.

You'll be responsible for

🛡️

Providing technical support

Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.
🔌

Installing and maintaining systems

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensuring customer satisfaction throughout all transactions.

Key criteria

🔧

Deskside support experience

Minimum 6 months in a deskside support environment.

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💻

Desktop and server support

Experience with hardware, network, and software troubleshooting.

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🔒

NV1 or NV2 security clearance

Required for access to sensitive government systems.

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About the company

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5 criteria for this job
Deskside support experience
Minimum 6 months in a deskside support environment.

View

Desktop and server support
Experience with hardware, network, and software troubleshooting.

View

NV1 or NV2 security clearance
Required for access to sensitive government systems.

View

Valid driver's license
Necessary for on-site client engagements.

View

Printing support skills
Experience in installation, deployment, and configuration.

View

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