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Technical Field Engineer

JuniorMid levelFull-timeOfficeRhodes NSW 2138, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Field Engineer, you will embark on an exciting journey of installing, diagnosing, maintaining, and servicing computer-related products. Your contributions will have a significant impact on ensuring users across Australia receive top-notch support. The team values collaboration, professionalism, and a strong customer service focus, creating a supportive environment where everyone can thrive.

You'll be responsible for

🔌

Installing and servicing products

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products.
🛠️

Conducting repairs

Executing break-fix and software installations, as well as warranty repairs for a large multinational vendor.
🌟

Providing customer support

Offering excellent customer service and support to users across Australia.

Key criteria

💻

IT background knowledge

Understanding of IT concepts and computer systems.

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🛠️

Troubleshooting experience

Proven experience diagnosing and resolving technical issues.

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📄

Documentation skills

Experience accurately documenting incidents and problems.

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View more

Meet the team

About the company

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5 criteria for this job
IT background knowledge
Understanding of IT concepts and computer systems.

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Troubleshooting experience
Proven experience diagnosing and resolving technical issues.

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Documentation skills
Experience accurately documenting incidents and problems.

View

Customer service focus
Demonstrated ability to build strong client relationships.

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Flexible working hours
Willingness to adapt to client requirements.

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