Queensland Government41 followers428 jobs

Technical Operations Manager

Mid levelSeniorContractHybridBrisbane QLD, AustraliaPosted 4 months agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

The Technical Operations Manager plays a crucial role in leading the technical operations function at Cross River Rail Delivery Authority. This position is vital for ensuring the reliable and effective operation of ICT infrastructure and services, directly impacting the success of the organisation's ambitious projects. The team thrives on collaboration, innovation, and a commitment to continuous improvement, making it an exciting opportunity for professionals looking to make a difference.

Meet the team

About the company

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You'll be responsible for

🛠️

Leading technical operations

Lead and manage cloud engineers and technical specialists supporting CRRDA's hybrid ICT environments, ensuring performance and management.
📈

Ensuring service availability

Ensure service availability, incident resolution and SLA performance targets are met, overseeing vendor relationships and capacity planning.
🚀

Driving continuous improvement

Drive continuous improvement through automation, monitoring and efficiency initiatives, maintaining operational documentation and standard operating procedures.

Key criteria

🖥️

Technical operations experience

Demonstrated experience in technical operations within a corporate enterprise environment.

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👥

Leadership in ICT

Proven capability leading complex ICT operations functions and teams.

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⚙️

Incident response management

Strong experience managing incident response and service continuity.

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A meaningful career starts with a match

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5 criteria for this job
Technical operations experience
Demonstrated experience in technical operations within a corporate enterprise environment.

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Leadership in ICT
Proven capability leading complex ICT operations functions and teams.

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Incident response management
Strong experience managing incident response and service continuity.

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Security and compliance knowledge
Sound understanding of security and disaster recovery practices.

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Communication skills
Well-developed skills to engage effectively with executives and stakeholders.

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