EML Group2 followers59 jobs

Technical Specialist

Mid levelFull-timeHybridMelbourne VIC, AustraliaProfessional servicesCustomer service and supportIT supportPosted 1 month ago
View your fit0 of 9 criteria met

About the job

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people regain their lives through ongoing support during their return-to-work journey. With over 4,000 dedicated employees, EML fosters a learning culture that invests in its employees, ensuring a long-term career opportunity. The team in Melbourne thrives on collaboration and making a positive impact on individuals' lives every day.

You'll be responsible for

🛠️

Providing technical support to claims teams

Providing technical support to claims teams about the claims management process in line with Victorian workers compensation law and WorkSafe Victoria guidelines.
📈

Assisting claims teams in performance measures

Assisting the claims teams in their achievement of performance measures.
🔍

Reviewing claims management practices

Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed.

Skills you'll need

⚖️

Technical experience in Victorian workers compensation

Strong technical experience within the Victorian workers compensation scheme is mandatory.
👩‍🏫

Coaching and supporting others

Experience in coaching and supporting others is essential.
🧠

Problem solving and strategic thinking

Exceptional problem solving and strategic thinking skills are crucial for success.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Strong technical experience in workers compensation
Proven background in the Victorian workers compensation scheme is essential.

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Relationship management skills
Experience managing stakeholder priorities and building collaborative relationships.

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Time management and negotiation skills
Demonstrated ability to manage time effectively and negotiate successfully.

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Problem-solving and strategic thinking
Exceptional skills in addressing challenges and developing strategic initiatives.

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Coaching and support experience
Experience in coaching and supporting team members is highly valued.

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