Temperzone5 jobs

Technical Support Technician

Mid levelFull-timeRemoteBlacktown NSW 2148, AustraliaPosted 5 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Technical Support Technician at Temperzone, you will play a vital role in supporting our Technical Support Department. Your expertise will help service agents, contractors, and consumers navigate our innovative Hitachi and Temperzone products. The team thrives on collaboration and a passion for excellence, creating an environment where everyone can grow and succeed.

You'll be responsible for

📞

Offering technical support

Offering general and technical support for all Hitachi products in the Australian market.
📦

Assisting service agents

Assisting service agents with spare parts selection and providing technical service and commissioning support via phone, email, or fax.
📚

Conducting training sessions

Conducting training sessions on Hitachi products—internally and externally—and hosting product seminars as per set schedules.

Key criteria

❄️

10+ years in air conditioning

Extensive experience in the air conditioning industry is essential.

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🔧

Proven HVAC service experience

Demonstrated skills in diagnostics and commissioning of HVAC systems.

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🗣️

Excellent communication skills

Strong verbal and written skills for effective customer support.

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Meet the team

About the company

Apply on Temperzone
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
10+ years in air conditioning
Extensive experience in the air conditioning industry is essential.

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Proven HVAC service experience
Demonstrated skills in diagnostics and commissioning of HVAC systems.

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Excellent communication skills
Strong verbal and written skills for effective customer support.

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Mentoring and leadership abilities
Experience sharing technical knowledge with teams and partners.

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Understanding of industry codes
Strong grasp of installation best practices and relevant codes.

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