Technician - Technology & Entertainment
About the job
Join the Harvey Norman Technology & Entertainment Team as a Technician and embark on an exciting journey in the retail space! This job is all about delivering great service to customers while utilizing your technical knowledge and customer service skills. The team thrives in a supportive, flexible, and positive environment where good performance is recognized and rewarded.
You'll be responsible for
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Delivering great service
Providing exceptional customer service and support to ensure customer satisfaction.🗂️
Managing work tasks
Ability to service customers while managing work tasks around their needs.🔧
Resolving customer complaints
Experience in resolving customer complaints and making quick decisions for happy customers.Key criteria
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Customer service experience in retail
Demonstrated experience in a customer-focused retail environmentView
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Technology and Entertainment product knowledge
High level of knowledge about technology and entertainment productsView
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Technical knowledge of peripherals
Experience with digital cameras, printers, and networking equipmentView
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