The Technology Vendor Manager job at Smart is an exciting opportunity to lead vendor relationships and ensure compliance with strategic goals. This role is crucial in helping support fellow Australians by managing software and cloud expenditure while maintaining high-quality service delivery. The team thrives in a dynamic environment that values collaboration, growth, and open communication.
You'll be responsible for
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Leading vendor relationships
Serve as the primary point of contact for performance, commercials, and third-party governance with key technology suppliers.🔄
Managing contract lifecycle
Ensure obligations are met and Smart policies are complied with, including variations and dispute resolution.📋
Monitoring performance and reporting
Manage SLAs/KPIs, run governance reviews, and deliver regular reports on performance, contract status, and spend to senior stakeholders.